ZERO Generative AI Models - Private encrypted storage + browser and backend PII controls

Back to Resolution Audit

Identify the cost exposure behind your unresolved questions.

Upload your 30-day ticket export. We will map your high-volume repeat questions to proven agent resolutions and isolate the operational gaps where documentation alone cannot carry the load.

No LLM or Generative models. We use deterministic clustering to sort repeated questions. No LLM or generative AI analyzes your ticket logs.

Private Direct Storage. Uploaded directly to private storage. Uploaded CSVs and local submission records are deleted after 30 days.

Browser + backend PII controls. Your browser minimizes common contact identifiers in the CSV body before upload; the backend redacts supported PII patterns from generated Snapshot and report outputs.

OPTIONAL ADD-ON

Close the loop: Push answers back to your support tool.

Right now, your pipeline runs one direction: we pull your tickets, cluster them, and generate verified FAQ answers for your public help center.

Macro-writeback closes that loop. We take each verified question and answer pair that your team approves, and publish it directly back into your support tool. The question becomes the title, and the verified resolution becomes the body, ready for your agents to drop into tickets instantly. Same deterministic process, no auto-send.

$499one-time setup
Add Macro-Writeback