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SUPPORT TICKET DEFLECTION · INTERACTIVE DEMO

If customers keep asking it, the answer isn't where they're looking.

Type a question your customers keep asking. You'll see the report finding your team would review beside the drafted FAQ fields it returns: how often it's asked, the wording gap, the source evidence, and the answer draft.

The demand numbers are real, ticket and source counts from a labeled-synthetic B2B-SaaS sample. The card is shaped like the product report item: customer terms, documentation terms, evidence, and draft FAQ fields your team reviews before publishing.

Try

Pick a question above. You'll see the kind of report finding your team would review: customer wording, term mappings, source-ticket evidence, and a drafted FAQ.

Calculator

Want to size the repeat-ticket cost?

Use the full calculator when you need the budget case. This demo stays focused on the report fields your team would review.

Open the full calculator

Three steps to fewer tickets

No new platform. No migration. No training your team on yet another tool.

1

Export your tickets

Most help desks export to CSV in a click. Send us your last 3 months of closed tickets, no integration, no new platform to adopt.

2

We surface the repeat questions

We cluster tickets by intent, rank them by volume and cost, and draft answers in your customers’ language, not internal jargon, for your team to review and publish.

3

The easy questions stop becoming tickets

Once the answers are published, customers self-serve the repeat questions, and your agents spend their time on the problems that actually need a human.

See this run on your own tickets

Upload a CSV of your last 3 months of closed tickets. We send back a free Deflection Snapshot: your top repeat questions, the wording customers use, and the paid report fields waiting behind the unlock.

Upload your CSV, get a free Snapshot